Email Us 410 East Island Hwy, Parksville, BC, V9P 2G7
Mon - Sat 9:00am - 5:00pm
Sun closed
Mon - Fri 8:00am - 5:00pm
Sat 8:00am - 4:00pm
Sun closed
Mon - Fri 8:00am - 5:00pm
Sat 8:00am - 4:00pm
Sun closed


When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read other guests'.

" During this pandemic and as a Health Care Aid, it was very comforting to know that we are all being looked after. The set-up (at Family Ford) is fantastic, everyone is keeping their distance, hand sanitizer in place and I noticed that my car was disinfected when anyone went into it. Since I couldn't go anywhere, I appreciated the fast and as usual efficient service!! "
- Edith 
"As we are under the covid-19 restrictions, the staff in the service department were excellent. Every precaution was taken to protect us as customers. I have great admiration for the staff staying on the job. A big thank you. "

Great experience buying my F150 and getting some extras installed. Will definitely recommend friends to visit Family Ford.

Drew Marwick

a week ago

Awesome experience! Dennis and Dale made my purchase easy, very fair and convenient terms.


4 months ago

Who buys an immaculate pre-owned low KM '08 Miata MX-5 GT for an awe$ome price... ... from the local Ford dealership? THIS kid! 🤠 Dale Griffis, Shawn Hildebrandt, & Ken Strachan... I ♥️ ALL 3 of you! You're THE best!

Kenny G. Anderson

8 months ago

Best dealership experience hands down! We are visiting Vancouver Island and needed to get a part replaced on our rig, while they didn’t have the part in stock, they were willing to install one I was able to source locally. From the first call in to the time we left, everyone there was super accommodating and welcoming, they even ran my wife down the street to the grocery store to grab some lunch and let our little doodle hang inside. It was apparent in how they treat their customers, old and new, as we got to chat with a few in the lounge as we waited. The tech was super efficient with the fix, and even though I was quoted 3 hrs, had us on our way in no time and only charged me for an hour of labor! Super reasonable, and fast, friendly (family) service, very rare these days, especially from a dealership....thanks guys!

Rick Frankel

8 months ago

I was taken care of big time at this dealership. All the staff were knowledgeable and extremely friendly. Dale was a huge help, Shawn was fantastic and Nathan is the best car guy ever. Everyone was personable, fun, were good at their jobs and knew their products. Highly recommend this dealership to anyone. Nice work.

Charles Bendall

9 months ago

How Did We Do?

Review Us

Write Your Review