Email Us 410 East Island Hwy, Parksville, BC, V9P 2G7
Dealership hours of operation
Mon - Sat 9:00am - 5:00pm
Sun closed
Dealership hours of operation
Mon - Fri 8:00am - 5:00pm
Sat 8:00am - 4:00pm
Sun closed
Dealership hours of operation
Mon - Fri 8:00am - 5:00pm
Sat 8:00am - 4:00pm
Sun closed

TELL ME MORE

When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read other guests'.

" During this pandemic and as a Health Care Aid, it was very comforting to know that we are all being looked after. The set-up (at Family Ford) is fantastic, everyone is keeping their distance, hand sanitizer in place and I noticed that my car was disinfected when anyone went into it. Since I couldn't go anywhere, I appreciated the fast and as usual efficient service!! "
- Edith 
"As we are under the covid-19 restrictions, the staff in the service department were excellent. Every precaution was taken to protect us as customers. I have great admiration for the staff staying on the job. A big thank you. "
-Kathleen

I was very impressed by the service department at Family Ford. Being a mom of four little ones makes it a challenge to get anything done. So when they said they would pick up and drop off my truck for an oil change I was ecstatic! A simple service that goes a long way. Plus, a huge bonus was to get a nice clean truck back. Thank you Family Ford, I will definitely recommend you to all my friends.

Amber Benson

in the last week

Recently I had issues with my transmission not shifting properly. I went to service and Heather took my information. Although being very busy in the shop, Heather was able to schedule a diagnosis almost right away. I was told that they were booked quite tight but Heather promised to use my truck to fill in the gaps where there was time. And she did exactly that! My truck was repaired , and all in all, the price was very reasonable, but more than I expected due to other issues with the truck. Family Ford worked with me on a very short payment plan, allowing me to afford it. Also, I assisted a senior friend of mine to purchase a car from them. Couldnt believe how they worked with him and his wife, everything was around her comfort as she had had a stroke. Treated her like a queen. Hats off to the sales and finance department. I would recommend anyone to deal with this facility. They treat you like family,

Lloyd Klunder

2 weeks ago

We just bought the 2021 Ford Bronco and The service was second to none.. the whole experience was a nice as it could be. And the staff was outstanding. I would strongly recommend parksville family Ford to anyone. Also the service department is the best I’ve ever been to the friendliest, kindest, most helpful and accommodating service department hands down.. thank you for everything

Michelle kevis

3 weeks ago

Looking for a new car? Family Ford in Parksville are the to go and check out their selections of cars. Ask for Mike Suave and he will help you with no pressure the best car that suits you. He is very friendly and knowledgeable. If financing your dream car ask for Shawn, he will work on your financing needs at the lowest rate! The best experience I have. Driving home with my new 2020 Escape is the best feeling ever! Thank you Family Ford!

1hotasian

a month ago

I recently had Family Ford do some work on my 2010 Mustang gt. From service reps to technicians all were very professional & I left feeling pleased with the overall service. Don & Taylor in particular were great people to deal with & both were courteous support staff. I would recommend Family Ford to anyone owning a Ford vehicle.

Ryan Loyer

a month ago

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