TELL ME MORE
When you're getting the best dealership experience around you want to tell people. We welcome you to submit your own stories or read other guests'.
I was very impressed by the service department at Family Ford. Being a mom of four little ones makes it a challenge to get anything done. So when they said they would pick up and drop off my truck for an oil change I was ecstatic! A simple service that goes a long way. Plus, a huge bonus was to get a nice clean truck back. Thank you Family Ford, I will definitely recommend you to all my friends.
in the last week
Recently I had issues with my transmission not shifting properly. I went to service and Heather took my information. Although being very busy in the shop, Heather was able to schedule a diagnosis almost right away. I was told that they were booked quite tight but Heather promised to use my truck to fill in the gaps where there was time. And she did exactly that! My truck was repaired , and all in all, the price was very reasonable, but more than I expected due to other issues with the truck. Family Ford worked with me on a very short payment plan, allowing me to afford it. Also, I assisted a senior friend of mine to purchase a car from them. Couldnt believe how they worked with him and his wife, everything was around her comfort as she had had a stroke. Treated her like a queen. Hats off to the sales and finance department. I would recommend anyone to deal with this facility. They treat you like family,
2 weeks ago
We just bought the 2021 Ford Bronco and The service was second to none.. the whole experience was a nice as it could be. And the staff was outstanding. I would strongly recommend parksville family Ford to anyone. Also the service department is the best I’ve ever been to the friendliest, kindest, most helpful and accommodating service department hands down.. thank you for everything
3 weeks ago
Looking for a new car? Family Ford in Parksville are the to go and check out their selections of cars. Ask for Mike Suave and he will help you with no pressure the best car that suits you. He is very friendly and knowledgeable. If financing your dream car ask for Shawn, he will work on your financing needs at the lowest rate! The best experience I have. Driving home with my new 2020 Escape is the best feeling ever! Thank you Family Ford!
a month ago
I recently had Family Ford do some work on my 2010 Mustang gt. From service reps to technicians all were very professional & I left feeling pleased with the overall service. Don & Taylor in particular were great people to deal with & both were courteous support staff. I would recommend Family Ford to anyone owning a Ford vehicle.
a month ago
How Did We Do?